Privacy Policy
  • 1: Introduction
    • This policy explains how we, Dakshin Gujarat Vij Company Limited (DGVCL), use the personal information which you provide to us when using our service, including but not limited to mobile application. Please read this Privacy Policy and understand it before using our feature(s). By using any feature(s) on this mobile application, you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy.
  • 2: What information do we collect about you?
    • We collect personal information from you when you sign up or use our mobile application, but only when you voluntarily give it to us(this may include your first name, last name, telephone number, device IMEI number, etc.). We collect this information exclusively to carry out the functions offered on the mobile application and other services we think you may be interested in. We might collect this personal information through: creating a user account; sending 'contact us' messages or other correspondence through the mobile application; or through advertising, research and direct marketing. We do not collect sensitive information about you.
  • 3: Storage and security of your personal information
    • We will use all reasonable endeavors to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorized access, modification or disclosure. We will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy. Where you have chosen a password/OTP to access certain services of the mobile application, you are responsible for keeping your password/OTP confidential. We recommend not sharing your password/OTP with anyone. Due to the nature of the internet, we does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe that there has been any unauthorized use of your personal information in connection with the mobile application.
  • 4: How will we use the information we collect from you?
    • You consent for collecting and using your personal information for processing and any other service provided through the mobile application. In particular you expressly consent that we may disclose your personal information, including your first name, last name, IMEI number and telephone number for advertising and direct marketing purposes in order to inform you about the mobile application and the feature(s) it provides, or other matters that it believes will be of interest to you. Please note that the withdrawal of any authorizations for processing of your personal information by third parties may result in us not being able to provide you with any services. We reserves the right to disclose your personal information if it is required or authorized to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of DGVCL or any third party, or to avoid injury to any person. If the DGVCL business is sold or merges with another entity then some or all of your personal information may be passed to a third party.
  • 5: Access to your information
    • We will use all reasonable endeavors to keep personal information it holds accurate, complete, up-to-date, relevant and not misleading. Please contact us if you would like to access the personal information we holds about you. We will use reasonable endeavors to provide a complete list of your personal information within a reasonable period of receipt of your request. Please email us if you would like to receive a copy of this information support.it@dgvcl.co.in. We reserves the right to charge a nominal fee for the processing of this request in accordance with local legislation. You may contact us to correct any of your personal information that is inaccurate, incomplete or out-of-date, or to request that your personal information be deleted. We will use reasonable endeavors to correct or delete your personal information as requested within a reasonable period of receipt of your request. Deletion of your account with DGVCL will not automatically delete the personal information held about you. If you would like DGVCL to delete all personal information together with the deletion of your account, please follow the steps mentioned-above. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services. If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests. We may require you to prove your identity before providing you with copies of your personal information.
  • 6: Changes to our Privacy Policy
    • We reserves the right to alter amend all or any part of this Privacy Policy. Any changes thereto will be notified via the mobile application
  • 7: Contact
    • All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: support.it@dgvcl.co.in.